Suzuki has launched "Suzuki Connect," a connected service that is equipped with an in-vehicle communication device (DCM) and communicates with operator services and smartphone apps. It will be introduced in the Spacia series to be released on December 24th.
Suzuki Connect uses the operator service and smartphone apps to support "Suzuki Emergency Call (Help Net)" that supports reporting to fire departments and police in the event of an accident or emergency, and "Suzuki Trouble Support" that allows operators to help resolve problems that occur in vehicles. , "Suzuki Connect App" that allows you to check remote operations such as remote air conditioners, parking positions, and driving history. Providing "safety" with operator services and Suzuki Connect apps that connect 24 hours a day, 365 days a year.
Suzuki's emergency call is equipped with an advanced accident automatic call [D-Call Net support] that will save the lives of customers even in the unlikely event of an accident. When the vehicle detects a large impact such as an airbag deploying, an emergency call is automatically activated and the vehicle collision information and location information are sent to the Help Net Center. If there is no response to the operator's question, promptly contact the fire department or police. In case of sudden change in physical condition or damage caused by road rage, you can connect to the help net center by pressing the SOS button in the car, and you can entrust the contact to the fire department and police through the operator.
At Suzuki Trouble Support, if you have a problem such as lighting a warning light, a flat tire, a dead battery, or not knowing how to operate it, the Suzuki Connect app will contact you so that the operator can help you solve the problem with appropriate advice. In addition, it also responds to the agency from Suzuki emergency calls, supports the agency and coordination to multiple contacts such as insurance companies, road services, dealers, etc. that are necessary in case of emergency, and reduces the burden on customers.
With the Suzuki Connect app, you can operate the air conditioner from a remote location on your smartphone, and notify your smartphone that you have forgotten to lock the door or turn off the hazard lamp. You can lock the door and turn off the hazard lamps without returning to the vehicle. You can also check the parking position on your smartphone, and you can share the blinking operation of the hazard lamp and the URL indicating the parking position.
In addition, you can look back on your driving by displaying the past driving time, mileage, average fuel consumption, sudden start, number and location of sudden braking, and location at the start and end of driving on your smartphone. It also has various notification functions that notify the lighting of warning lights, the activation of security alarms, and the timing of vehicle inspections and legal 12-month inspections. ..
Suzuki has newly established a "Suzuki Connect Store" that allows sharing of maintenance information and the lighting status of warning lights sent from connected cars. It has made it possible to provide faster and more complete after-sales service.
