Digital Human Properties Plan -#2 Mind and DX Human Resources Training due to Organizational Cultural Transformation-

Corporate Headquarters Human Resources Development in charge of Human Resources Development (hereinafter, Shimokawa)

Corporate Headquarters Human Resources Development Human Resources Development

NTT data strategically promotes digital human property development.Among all three types of human resources, this time I will focus on "digital utilization human resources".

Digital utilization refers to using digital tools and solutions and making use of the awareness obtained in the process in business.Digital utilization human resources keep in mind the employees of the site that provide value while dealing with customers as system development and sales.Increasing this digital utilization human resources and raising digital utilization is an important issue for NTT data to increase competitiveness.

However, there are not so many sites where only the most advanced digital tools are used.Even if you take a new challenge, it is not easy to continue using digital while having a current business.This time, I will introduce a successful case of an organization.We will concretely unravel how the "traditional" organization, which has been developing a number of large -scale systems, digitizes its own business and has enhanced the digital use of members with all participants.。

Director 2 Public Public Office Planning and Manager, Section Manager, Takehiko Kaneko (hereinafter referred to as Kaneko) The Second Public Office is a business department to which about 340 employees belong.He has been developing a large -scale system of government agencies for many years.It can be said that our organization was a so -called traditional business division.For this reason, I thought that I should incorporate cutting -edge digital technology, but I was not able to incorporate it.

However, as DX penetrates in the world, the opportunity to receive questions about DX increases.The members were not able to respond well, such as talking with their own DX.The business department also lacked knowledge, and had a problem that the direction to be aimed could not be unified.

Shimokawa: What was the trigger and the situation began to move?

Daiichi Public Public Office Division 2 Public Office Planning and Manager Sales Planning Division Takehiko Kaneko

Speaking of Kaneko, it is a top decision.The Director of the Division himself shaked the flag of promoting DX, formed a project team, and started with three people, including me.The event we started there is the "DX thinking party".This event was an event that carries out the necessary measures for the Second Public Office each time.At first, we gathered about 50 human resources to be responsible for DX and conducted a workshop and discussion.The workshop at this time is the "DX Workshop" provided by the Digital Technology Promotion Office.It was a very useful workshop to understand the essence of DX.

Shimokawa: Ryo Doi is the person in charge of the digital technology promotion office.How did you feel when this story first?

Technical Innovation Headquarters System Technology Division Digital Technology Promotion Office Director Yoshizumi Toi (hereinafter referred to as Ryo Doi)

Technical Innovation Headquarters System Technology Division Digital Technology Promotion Office Director Ryo Doi Atsushi

Our mission is to create and promote digital projects in collaboration with all divisions as a front organization of the technical unit.Supporting the division, promoting DX together, and nurturing digital utilization human resources is in line with our mission.If the relatively traditional second public operational department in NTT data changes, the entire NTT data may change.That kind of expectation was also high.

When I talked to the employees of the second public work department, I found out that DX had a misunderstanding that it simply uses digital technology.DX is an acronym for digital transformations, but what is really important is the transformation, that is, a change.First of all, it was necessary to change the mind, wind, and work method to cause this change.