"BudDycom" is an IP transceiver application that allows big names such as AEON Retail, JR East, and JAL.We asked Ryutaro Hiraoka and Kazuhide Hashimoto, the developer, about the features and examples of Buddycom, which is expanding its functions according to the needs of the company.
The basics of BUDDYCOM are the transsey app that starts calling by pressing the button.It is possible to exchange one -on -one by making a "group" in advance, as well as one -on -one calls.The number of users in a single group is unlimited, and it is a perfect tool for communicating matters that you want to inform the site in real time.
The function is richer than the analog transceiver.It can be transcribed to the text as it is, or it can be caused by the text from the text, and the latest version also has a translation function that supports 14 languages."Because it is automatically translated into a language set on the terminal, it can be communicated in real time in real time," said Ryutaro Hiraoka, an engineer, Ryutaro Hiraoka, the Science Arts Technology Division.
Science Arts Technology Division engineer Ryutaro Hiraoka
Text speeches and translations operating at the back end are AWS, Azure, Deepl, etc.And the voice recognition that converts voice is adopted with "Amivoice", which has a high proven track record in Japan.It is said that the major selling is that it can respond to various languages and needs by using high -precision engines, regardless of specific technology.
In response to business chats that are assuming office use, BUDDYCOM is assumed to be used on site, such as factories, stores, and outdoors.Therefore, by linking with peripheral devices such as earphone microphones, the feature is that it can be used immediately without opening a smartphone.The conversation starts by pressing the button, so users who have used the transceiver have no discomfort.
Even in actual user cases, smartphones are rarely handled directly."I don't often use basic smartphones, except for the use of a group that delivers audio or chat," (Hiraoka).In fact, in JAL engineering, which is working on aircraft maintenance, the mechanic uses BudDycom to communicate in noise, but it is linked with noise cancellation speaker microphones, so using the smartphone itself.There is no.The big feature of BUDDYCOM is that it can be communicated on the premise of easy -to -use peripheral devices while being a smartphone app.
BudDycom consisting of four functions: Talk, Chat, Live, and Map
The developer Science Arts has been established in 2003, and has been providing an IP transceiver service that is the prototype of BUDDYCOM since 2015.It is said that the founder Shuichi Hiraoka saw an elderly father who was struggling to input keyboards, and was created as a voice communication tool that could be used more easily.He has been introducing a corporation in about six years, and has now been named as a mobility partner of Apple, which has only 60 companies in the world.
BudDycom is steadily expanding its functions in response to the voice of the user, and is now compatible with live casts using wearable cameras and AI cameras.Video distribution can now be easily performed.It is also possible to cooperate with maps, and can only send audio and images to members in specific areas.The other day, the cooperation with the industrial smart glass "Realwear HMT-1", which can be operated, has been announced, making it possible to perform live with a complete hand-free.
Demonstrate live cast at the interview site
Image of use of live cast on site
Hands -free and live casting can be performed by collaboration with smart glasses
We are also working with other companies SaaS, and it is possible to link with business chat such as LINE WORKS, Slack, Webex Teams, or save it in a cloud storage Dropbox in recording and recording data.In addition to the strength of the base as an IP transceiver, it can be said that it is easy to link with peripheral devices and other companies solutions.
There are two services plans: a large transceiver, and a live cast, including audio, and each has high security and high -performance enterprise plan.You can choose not only annual payments but also monthly payments for user -by -time billing, so it is possible to temporarily use it only at the event.
Many companies, including big names, are used, and their use is available at JAL Sky and JR East transportation companies, such as AEON Retails and Shima Tadashi, on -site operations, medical and nursing facilities, event management, and distribution and distribution.There are a wide variety of on -site contact.It is said that there are many patterns that originally used a commercial transceiver or on -site PHS put in a buddycom with peripheral devices in conjunction with the introduction of smartphones.
Large companies are often hired because they are evaluated for so -called enterprise support, such as reliability, scalability, and security.According to Kazuhide Hashimoto, the Science Arts Sales Headquarters, "For example, in the case of transportation customers, 1 minute and 1 second behind may lead to an accident, but the mission that works 24 hours a day, 365 days a year.It is adopted for critical purposes. Regarding scalability, the demonstration experiment level has a track record that JR Tokai has realized the real -time sharing of audio in 2000 groups. "
Science Arts Sales Headquarters Kazuhide Hashimoto
In cooperation with new features and devices, users are pioneering new uses.For example, AEON Retail, which uses BudDycom for contact between employees, has notified the congestion status of stores analyzed by the AI camera and the residence of customers via BudDycom.In nuclear disaster drills in Hokkaido and Niigata Prefecture, it was used not only for group calls and voice textbooks, but also for evacuation bus dynamic buses using map linkage functions.In addition, driving agencies, where two cars, including customers' pick -up and transportation of cars, have to work together, and have been used as wireless, and has begun use as a taxi radio.
Mr. Hiraoka said, "Our mission is" connecting people around the world more beautifully. "Buddycom is not only a simple conversation, but also collaborating with various clouds and AI to communicate and communicate with people.I would like to evolve as a "live communication platform" to enrich. "
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Although it is a smartphone app, I hardly play with my smartphone Live casts and map collaboration are expanding and expanding. High achievement users with highly reliable and scalability pioneering how to use it one after anotherCategory
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